Made donation, did not receive rur

Started by equilibriumx, November 29, 2015, 03:40:14 AM

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equilibriumx

Please i need an admin here, i donated for 100 rur to my account (character name paulrudd) but when i logged in my account to the website i had 0 rur...

The transaction was completed, and i even got an email from paypal that it was completed at my email.

I have made another post in the forum about this and a moderator told me to make a ticket, i made a ticket but i got no response after 3 days, can we somehow resolve this matter? thanks!!


equilibriumx

i told you i submitted a ticket at support you already sent me and ive got no response in 3 days...

JoscelinVerreuil

IS weekend staff was working non stop since opening, ppl need a break. I dont have access to such things, u have to wait. Everyday we try to answer tickets in support, they appear so fast that if admin is one day not there its a nightmare. Give it time,if u will have no answer till tomorrow night send me ur ticket id on pm.