My Community

Looks like login is down completely now. Same topic in Russian forum section as well. Hopefully admin notices.

Quote from: smn on November 28, 2015, 07:12:17 PM

Quote from: Y0yOy0 on November 28, 2015, 06:35:18 PM
, but after all they are your CUSTOMERS. If they pay for something, it is normal for them to expect that a service is running 100% bug-free and smooth.

Do you pay a monthly fee for our services? Do you pay for tech support services? If not, you are playing on a free to play server.

So if someone does not pay you a monthly fee he is not your customer? I did not say you need to provide 24/7 support. I did not say you need to fix bugs immediately. I just said that I believe it is in your best interest to treat customers with more respect and be nice to them even if they get mad at you.
It is just how business works - you treat your customers well and they will come back, be happy and purchase more of whatever you are selling.

Quote from: JoscelinVerreuil on November 28, 2015, 03:19:40 PM
I wish any of u would have a clue how many tickets appearing every hour in support, mb u would shut ur mouth and understand. But cant be helped i guess. Use ur head if server max load ever before limiting was 26k imagine how many ppl try to log every day, and how many tickets are being written. Technical stuff is busy fighting with lag problems and ddos attack, antiddos blocking providers and several other issues which delays answers in tickets. I know u dont give a damn for any of it but lets start from the beginning.

So u cant log ur first character due to max window reached. Did u update ur dns? No, do it by explanation given in sticky topics. Even if u did double check it. Then make sure u have rpg client, u run ur client through updater and mark "full check" before u run the updater. Ensure all security programs on ur computer are not blocking l2. That's my basic ideas so far. If problem still exist there may be chance antiddos is blocking u for some reason once again or just started  now, as its being improved changed etc by technical team. In this case ur ip will need to be add to the white list of antiddos. If it has been done I'm running out of ideas and its out of my reach.

So only thing u can do after all this is write ticket to support and explain ur situation in detail, highlighting that its ur first window, not 2nd nor 3rd. IF u are not satisfied with speed of answer in ur ticket. The best way is to be nice and polite, instead of raging and flaming over forum which admins don't look to much into, coz its not their job to sit here. Which means asking available gm or mods for help privetely through pm on forum or on communicator such as icq, skype or email, we do share such infos in our profiles.

I am cooperating with other gms and admins daily so i can try to help u, but ticket must be done, otherwise they refuse to look into it. They need to keep all data in system, and for several other reasons which are understandable. So please stop being lazy raging over forum and use ur head a bit calmer and im sure we will find a solution for ur problem.

I don't want to start a fight here, but you should really be more polite. I also run a service with 1 million users myself and I also answer support tickets and I know it can be frustrating when people don't want to wait, but after all they are your CUSTOMERS. If they pay for something, it is normal for them to expect that a service is running 100% bug-free and smooth.

And yes, I hope you take my critique as a friendly advice.

Quote from: JoscelinVerreuil on November 28, 2015, 02:29:34 PM
I personally think it may be a good idea however, such propositions must go through admins which are available for consultation in support.

Thanks. I sent them a ticket. It would also solve the problem of people spamming in trade chat 20 times per second.

I think most people will agree that it is very hard to find what you are looking for on the market right now. People write names of items in all kinds of languages and the only way to find the item you are looking for is by shouting.

I know this is not java but an "Item Broker"  would be amazing in our case of multi language platform.

@GM - what do you think?

Quote from: mattz on November 27, 2015, 10:01:31 PM
thief and scammer gl

Who the fuck are you and how did you guess I'm a thief ??

As topic says.. warcryer looking a good english speaking CP. Reply here or in game - "KONGOR

Quote from: Poissie on November 25, 2015, 09:36:42 PM

Quote from: Poissie on November 25, 2015, 09:35:57 PM
Our specialists are currently working to improve the quality of the signal. Later you will get announcement for restarting your client. After that everything should work fine.

Any ETA ?

They helped already thanks a lot.

When I login on the site it asks for secret word. How can I recover this? I made my account a couple of months ago and I forgot it !!

Quote from: Шабака on May 03, 2010, 08:42:29 PM
Open 555 666 777 888 999 ports.

Is it going to work if I only add one of the ports? Because i have limitation for adding open ports. (And do i need any other ports opened like for example right now I have 2106  2108 6667 7770-7779  7760-7769 opened for L2) Can I close all the ports I have right now?

Quote from: Sexico on May 03, 2010, 10:27:04 AM
i dont even think sexico has anymore fraps than what he uploaded in here, win or lose.

as i said we forgot to fraps almost every single fight. we even wanted to make a collage of times we made kongors party pr, or simply killed them in5 sec, with some circus music in the background, but yeah we always forgot to fraps so..

Do you realize that KONGORs pt is played by 3 ppl and rest is OOP boxes?
Anyway nice editing, hopefully next time more 9v9 and less dualboxed parties and one shotting avadon robes for 10k in silent valley.

Quote from: aYotech on April 07, 2010, 05:40:33 AM
they got massacred at anthy i heard

and btw i agree it should be removed. its pretty ghay when you go gank a party and their actauly more ready than you because they saw u on radar as soon as ported

Don't act like your not using it too.

Quote from: Sirius92 on April 07, 2010, 02:10:14 AM
Seriously the fact that some people (like AFL) actually needs to bot on PvP it's annoying but they even use it to check when you port somewhere to move there and gank you, it's obvious they are using it and nobody cares...

Will this  be sttoped anytime soon ?

Not only afterlife are using it, right SexyCo ?

So, are you really going to release another server before the fixing the spoil rates here? Proved once more that you care more about donation rather than making the community happy.

Quote from: MichaelV on March 26, 2010, 03:26:52 PM

Quote from: mek on March 26, 2010, 01:44:52 PM

Quote from: MichaelV on March 26, 2010, 09:15:39 AM
Never seen a community that complains as much as this. Every single day there has to be at least one thing to complain about, no matter how important or unimportant it is. And bad stuff like this happens everywhere ...

That's a good attitude for a "community manager"...

You are always welcomed to go and make a complaint to administration about me.

You don't get it do you? We would have complained long ago if we could. But since none of the Admins of the "International" server RPG-Club could speak English, we can only complain to you. Too bad your just a pawn and all you do is post your immature opinions.

Quote from: fatboy on March 25, 2010, 06:43:37 PM
nice video, addiction smashed!
oh ye btw , this video proves that forgoten and genocide hold dicks 2gether? even forum wariors from genocide arent flaming dis  fideo!

Why would Genocide even care about this vid? We've seen random clans kill other randoms a lot.

Quote from: MichaelV on March 25, 2010, 08:30:25 PM

Quote from: Izlude on March 25, 2010, 06:48:24 PM
Server's fucking broke, Michael. How do you propose to get your team to fix it COMPLETELY and not half-ass? After-all, wasn't that the promise of checking logs? To fix EVERYTHING?

What? "My" team? Dude ...

There's only one person that can give u the answer, the admin. And i don't think he will do it, he has no reason to explain to u or anyone how he will check the logs >.>
You'll have to live with it, the way it's going to be fixed, half-ass as u say, or not.

Why don't u just close the entire forum? Whats the use of a forum if the admins "have no reason to explain and answer the users of the forums"? And why do you say "you will have to live with it" in every single thread? How many things do we have to live with?

Quote from: MichaelV on March 25, 2010, 06:25:57 PM
Yes, u can donate for unban if ur banned for boting. About exploiting, i didn't asked, but it should be pretty clear that it isn't available. It probably depends on situation and severity.

Volume, i'm expecting screens with those 3 guys having over 1.5kkk each and don't tell u didn't print screened this because this is NOT something u don't screen. Anyway, if they obtained it through duping, they will be punished. As i said, admin DIDN'T checked the logs yet.

Edit: I guess it would be possible for a single person to make 1.5kkk in those 5 days with the 3rd class change quest, on 5x rates reward is 25kk. Lets assume he got 5x reward for quest every time, that's 125kk for 1 quest/char. He would need to have had over 10 chars ready for 3rd class change during those 5 days. It looks very unlikely to me but possible nonetheless.

Ofc it is possible. who told u ppl got rewards 5 times only ? guess how many times i can click "Quest" for a 60+ second lag spike.

A quick question about the new boxing rule. It says u can only do 3 box, but my brother and I we have the same IP adresses ( thanks to university firewall, basically the whole university 1000+ computers has the same IP). What if he logs 2 characters and I log 2 characters will you just see that we have logged total 4 characters from 1 IP and get us banned, or is it 3 chars per person we can log ?

Quote from: CommunismFTW on March 08, 2010, 01:41:24 AM

I'm pretty sure that was a joke >.>

And I'm even more sure it was not.

MV: u shouldn't be so sure.

Quote from: MichaelV on March 08, 2010, 12:48:44 AM
Blame the economic crisis, flower is extremely expensive. Sure, those peasants are greedy too, but it's mostly cause of the economic crisis : (

LOL u know ur talking bulshit because they were making tons of money with the 5 dolar cake packs already. Only my clan donated over $1000 for a week.

Quote from: elusive on March 07, 2010, 07:15:36 PM
But still, 999 mins? Isn't that a bit too much?

Chat bans should be set to 120 minute at most. 9999 minutes is a joke.

Quote from: SplichO on March 07, 2010, 03:50:56 PM
2 days + for getting an answer about this?

They are just waiting to see if they are gonna make more money now than they made before and then decide rofl. GF Admins.

Quote from: BadDude on March 07, 2010, 12:32:29 AM
its working a bit different way u know? now a lot of ppl will donate for cake bcuz they r "addicted" to it...

All i know is I had 30+ ppl donating in my clan and now I have 1 left who is willing to donate for $2.