Errors/Bugs

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Hi. I have some problem,when i log in giran i got error but in other town's no and i don't see new ''icon skill'' just black little picture , new armor's etc,i mean i see ppl wear smthing but they are totally white myb morai/elagia but i don't know. I play on x15 but i wanted to test on x1000 and i did ''High five part 5'' full check on updater and this happening. How to fix it ?