issue with rur tranfer

Started by parazitc, November 21, 2016, 08:25:30 PM

Previous topic - Next topic

0 Members and 1 Guest are viewing this topic.

parazitc

i have rur on my account and only characters of GF server can be seen on CP. I log into x3 h5control panel but still see only GF servers character. Any reasons why?

I would like to receive some help from administration. I can't buy premium because of this...

henio1112

i have same problem, i have both nicks same in gf and hf and can't transfer coins to game in h5
how to fix it?
ps. u can transfer to char in gf and buy premium here. but still u can't take coins on h5

parazitc

smn please give me your skype for fast talk about the issue...

Fiza


smn

Quote from: parazitc on November 21, 2016, 08:25:30 PM
i have rur on my account and only characters of GF server can be seen on CP. I log into x3 h5control panel but still see only GF servers character. Any reasons why?

I would like to receive some help from administration. I can't buy premium because of this...

Sorry, it's kinda busy around here.

If you can't see your character on the donate, you need to log out from the website and log in again.

parazitc

Quote from: smn on November 21, 2016, 09:22:20 PM
Quote from: parazitc on November 21, 2016, 08:25:30 PM
i have rur on my account and only characters of GF server can be seen on CP. I log into x3 h5control panel but still see only GF servers character. Any reasons why?

I would like to receive some help from administration. I can't buy premium because of this...

Sorry, it's kinda busy around here.

If you can't see your character on the donate, you need to log out from the website and log in again.

i did it 100 times. it is not working

Amnezia79

I have the same problem after relogging a couple of times. It only shows my GF Party x5 character.
Let's wait for them to fix it.

klabos01

hey, i bought 1000 rur and still dont recieved on control panel.

smn

That's weird. Do you have the server selected in the left upper corner?



Works on my side.

parazitc

Quote from: smn on November 21, 2016, 09:52:28 PM
That's weird. Do you have the server selected in the left upper corner?



Works on my side.
\

yup working. just strange that when you log in using x3 CP and it still shows GF characters :)

klabos01

ofcourse :)
it is possible to wait up to 7 days? when I buy it through by paypal?


Amnezia79

Thanks @smn, it works.
First time using it, didn't know that I have to choose the right server on the left side.

Poissie

Quote from: klabos01 on November 21, 2016, 09:58:39 PM
ofcourse :)
it is possible to wait up to 7 days? when I buy it through by paypal?

What do you mean ? Wait with transfer ?

crazydude13

Is it supposed to take more time to get the RUR? I'm currently waiting for 15 minutes.

Poissie

Right now (after server started) it's possible that it might take longer. If you won't get any RURs even after few hours, please contact support.

crazydude13

Quote from: Poissie on November 22, 2016, 01:16:36 AM
Right now (after server started) it's possible that it might take longer. If you won't get any RURs even after few hours, please contact support.
is there a way to cancel the payment right now and try again tomorrow?

Poissie

Quote from: crazydude13 on November 22, 2016, 01:22:02 AM
Quote from: Poissie on November 22, 2016, 01:16:36 AM
Right now (after server started) it's possible that it might take longer. If you won't get any RURs even after few hours, please contact support.
is there a way to cancel the payment right now and try again tomorrow?

No, but why would you rather wait till tomorrow than few hours ?  For sure you won't lose your money..

crazydude13

Quote from: Poissie on November 22, 2016, 01:24:53 AM
Quote from: crazydude13 on November 22, 2016, 01:22:02 AM
Quote from: Poissie on November 22, 2016, 01:16:36 AM
Right now (after server started) it's possible that it might take longer. If you won't get any RURs even after few hours, please contact support.
is there a way to cancel the payment right now and try again tomorrow?

No, but why would you rather wait till tomorrow than few hours ?  For sure you won't lose your money..
I wnna go to sleep. Im working in the morning. I was thinking that untill i get back home in the evening it might be too late in case the transfer fails.

Poissie

Quote from: crazydude13 on November 22, 2016, 01:28:07 AM
Quote from: Poissie on November 22, 2016, 01:24:53 AM
Quote from: crazydude13 on November 22, 2016, 01:22:02 AM
Quote from: Poissie on November 22, 2016, 01:16:36 AM
Right now (after server started) it's possible that it might take longer. If you won't get any RURs even after few hours, please contact support.
is there a way to cancel the payment right now and try again tomorrow?

No, but why would you rather wait till tomorrow than few hours ?  For sure you won't lose your money..
I wnna go to sleep. Im working in the morning. I was thinking that untill i get back home in the evening it might be too late in case the transfer fails.

Just take screen of payment on PayPal and make ticket. You will have it done until tomorrow.

crazydude13

Quote from: Poissie on November 22, 2016, 01:30:48 AM
Quote from: crazydude13 on November 22, 2016, 01:28:07 AM
Quote from: Poissie on November 22, 2016, 01:24:53 AM
Quote from: crazydude13 on November 22, 2016, 01:22:02 AM
Quote from: Poissie on November 22, 2016, 01:16:36 AM
Right now (after server started) it's possible that it might take longer. If you won't get any RURs even after few hours, please contact support.
is there a way to cancel the payment right now and try again tomorrow?

No, but why would you rather wait till tomorrow than few hours ?  For sure you won't lose your money..
I wnna go to sleep. Im working in the morning. I was thinking that untill i get back home in the evening it might be too late in case the transfer fails.

Just take screen of payment on PayPal and make ticket. You will have it done until tomorrow.
Hello. Still, I did not receive any of the RUR. I have submitted a ticket and I was told to wait. Any ideas on how long?