Please delete your Option.ini file - HELP PLEASE!!

[At0MiC]

Hi guys,

Please assist, my friend downloaded H5 client from the RPG website, downloaded RPGUPDATER_EN_NEW.
After he downloaded client, run rpgupdate.exe and checked files. Once download finished he closed and then extracted both files from updater (rpgupdater and rpgupdater.ini ) and run rpgupdater once again, checked files.
Once download finish he click on START and then below error message shows up:

OS : No OS
CPU : GenuineIntel  Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz @ 2296 MHz 4095MB RAM
Video : AMD Radeon R7 M260 (1267)
PosCode : LS1(273) 0 4/0 [827]

Error setting display mode: No acceptable display modes found (D3D_OK). Please delete your Option.ini file if this error prevents you from starting the game.

History: UD3DRenderDevice::UnSetRes <- FindBestMatchingMode <- UD3DRenderDevice::SetRes <- UWindowsViewport::TryRenderDevice <- UWindowsViewport::OpenWindow <- UGameEngine::Init <- InitEngine
Exception code: 0xE06D7363 , Exception address: 0x75B25B68, Minidump: File saved to: '.\CrashDumps\l2.exe_Dump_20-06-49_21.11.2016.dmp'

Please assist

[smn]

Hi guys,

Please assist, my friend downloaded H5 client from the RPG website, downloaded RPGUPDATER_EN_NEW.
After he downloaded client, run rpgupdate.exe and checked files. Once download finished he closed and then extracted both files from updater (rpgupdater and rpgupdater.ini ) and run rpgupdater once again, checked files.
Once download finish he click on START and then below error message shows up:

OS : No OS
CPU : GenuineIntel  Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz @ 2296 MHz 4095MB RAM
Video : AMD Radeon R7 M260 (1267)
PosCode : LS1(273) 0 4/0 [827]

Error setting display mode: No acceptable display modes found (D3D_OK). Please delete your Option.ini file if this error prevents you from starting the game.

History: UD3DRenderDevice::UnSetRes <- FindBestMatchingMode <- UD3DRenderDevice::SetRes <- UWindowsViewport::TryRenderDevice <- UWindowsViewport::OpenWindow <- UGameEngine::Init <- InitEngine
Exception code: 0xE06D7363 , Exception address: 0x75B25B68, Minidump: File saved to: '.\CrashDumps\l2.exe_Dump_20-06-49_21.11.2016.dmp'

Please assist

First make a copy of you option.ini file just in case. Then open it with notepad. Edit the lines as follows:

[video]
gameplayviewportx=800
gameplayviewporty=600
startupfullscreen=false
colorbits=32

Save the file and run the game, from l2.exe not updater.

Let me know how it went

[At0MiC]

Hi Smn,

Thank you for very much for checking this.
Unfortunately now, he is not receiving the same error message, we have just raised a ticket for support: W4Y-NM8-SSEN

Could you please kindly check it for us?

Thank you in advance.

[Poissie]

https://www.microsoft.com/en-us/download/details.aspx?id=15697