IP filter problem

[rogerlucifer]

So i told this dude to activate his IP filter and now he activated ip filter option on website login ... He cant log into his account, neither he can log in rpgclub website for changing IP filter (his ip changes alot, even first numbers). He also told me he tried the option to receive a email for instructions / link for changing his ip filter / ip mask but he isnt receiving any email the past 18hours. Question is, what can he do? : D
PS: i can pm his mail to some gm that might help, im doing this for him cause my eng rocks

[rogerlucifer]

Hi  Looking for  some admin/gm/MichaelIV help pls? 

[piot]

check spam folder
check if u get mail if you try to restart filter with your account

[rogerlucifer]

We must flame when admins do nothing, and gz them for decent good help! So thread closed cause admin helped my friend and he's playing atm.  ++++rep points to rpgclub's admins