I have the same exact problem! It pisses me off!
edit: I managed to find these on google: http://boards.lineage2.com/showthread.php?t=180707&page=1 seems like they have the same problem in retail. =|
edit: I managed to find these on google: http://boards.lineage2.com/showthread.php?t=180707&page=1 seems like they have the same problem in retail. =|