My Community

Hi,

Issue persist. I have changed my password, i logged off in website and was able to log in. 2 seconds after i tried to log in to the server and the same behavior... Please assist.

Hi,

Not able to log in with one of my acc. I started the char today and i believe it was around 23-25 lvl. Now i m not able to log in saying that password is incorrect on first attempt, in second attempt the window just disappiears.
I believe this is an issue on user profile rather than my machine since i m able to login in with my other account.

username: bdat0mic

Please check and let me know if you need more details.

At0MiC

Hi Smn,

Thank you for very much for checking this.
Unfortunately now, he is not receiving the same error message, we have just raised a ticket for support: W4Y-NM8-SSEN

Could you please kindly check it for us?

Thank you in advance.

Hi guys,

Please assist, my friend downloaded H5 client from the RPG website, downloaded RPGUPDATER_EN_NEW.
After he downloaded client, run rpgupdate.exe and checked files. Once download finished he closed and then extracted both files from updater (rpgupdater and rpgupdater.ini ) and run rpgupdater once again, checked files.
Once download finish he click on START and then below error message shows up:

OS : No OS
CPU : GenuineIntel  Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz @ 2296 MHz 4095MB RAM
Video : AMD Radeon R7 M260 (1267)
PosCode : LS1(273) 0 4/0 [827]

Error setting display mode: No acceptable display modes found (D3D_OK). Please delete your Option.ini file if this error prevents you from starting the game.

History: UD3DRenderDevice::UnSetRes <- FindBestMatchingMode <- UD3DRenderDevice::SetRes <- UWindowsViewport::TryRenderDevice <- UWindowsViewport::OpenWindow <- UGameEngine::Init <- InitEngine
Exception code: 0xE06D7363 , Exception address: 0x75B25B68, Minidump: File saved to: '.\CrashDumps\l2.exe_Dump_20-06-49_21.11.2016.dmp'

Please assist

Hi Charismatix,

I have sent you two pm messages, can you confirm if you received them?

Cheers.