im sorry for posting here but i seem to be unable to find a way to start a new thread in the support section 
I am having an issue,that when i get to the create new character screen of the HF client(downloaded it from the site) i start loading the create character screen,i hear the narator saing - first you have to create your character (only the first sentence) and than the game (l2.exe) stops working before i have even gotten to the screen where the human is shown
i am using windows 10 (dx12) and i've downloaded dx9c,installed it and selecter use legacy something in the control panel - still no effect
please help,or help me out to start new topic tnx very much

I am having an issue,that when i get to the create new character screen of the HF client(downloaded it from the site) i start loading the create character screen,i hear the narator saing - first you have to create your character (only the first sentence) and than the game (l2.exe) stops working before i have even gotten to the screen where the human is shown
i am using windows 10 (dx12) and i've downloaded dx9c,installed it and selecter use legacy something in the control panel - still no effect
please help,or help me out to start new topic tnx very much