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Archive => New World [x5] Archive => Archive => New World [x5] Support => Topic started by: AkiTo on August 19, 2010, 08:48:21 PM

Title: My account has been stolen.
Post by: AkiTo on August 19, 2010, 08:48:21 PM
I recently tried to change the password on my account only to find that someone I let use my account had changed the password reset email address to their own.

The account name is: quatrex

All I want is to reset the email to my own, the original email address so I can take possession of my account back.

I can provide a list of all passwords used on the account since it's creation as proof of ownership.

Please get back to me asap via forum messages or msn ([email protected])
Title: Re: My account has been stolen.
Post by: Sativa on August 20, 2010, 03:55:20 AM
good luck dude
you're gonna need it
Title: Re: My account has been stolen.
Post by: sNd ✿◕ ‿ ◕✿ on August 20, 2010, 12:56:07 PM
dont you need the previous email to change it? how did that happen? :z
Title: Re: My account has been stolen.
Post by: RiotMaker© on August 20, 2010, 08:14:52 PM
what about SITE and GAME IP prot?
Title: Re: My account has been stolen.
Post by: AkiTo on September 03, 2010, 07:26:59 AM
Quote from: sNd on August 20, 2010, 12:56:07 PM
dont you need the previous email to change it? how did that happen? :z

I linked my account to my MSN address, which the people I lent it to knew from msn messenger. So they just tried my msn address and guessed it right.

The system is flawed, you can change the email address linked to an account with just the current password, the email address it's currently linked to and however many silver coins it costs.

I didn't even know It had been changed, I got no emails asking me to confirm the change, or even that the change was happening.

I sent another petition a minute ago. and please check your email changing system, the email address can be changed with too little information, you should add  a requirement that only the owner of the current email address would be able to complete, this would stop this happening to anyone else.
Title: Re: My account has been stolen.
Post by: Shabaka on September 03, 2010, 05:36:27 PM
Write to support on website and explain there.