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General Category => Support => Topic started by: liquido on November 15, 2016, 06:51:12 PM

Title: client error
Post by: liquido on November 15, 2016, 06:51:12 PM
Hello can any one help me pls:

After update client to gracia final and log in to the game my pc works all 100 % and in the game verry verry dark any ideas why?

P.S   Already reinstall client from rpg website
Title: Re: client error
Post by: Poissie on November 15, 2016, 07:23:00 PM
Did you try to change it in options ?
Title: Re: client error
Post by: eichy on November 24, 2017, 03:21:35 AM
I have some problems with AGP  T_T
Title: Re: client error
Post by: shizofrenike on December 06, 2017, 09:12:03 PM
Having this crit error,everytime I push log in after typing my ID and psw. Didnt change anything,just tryed to login today,and this happened. after this - tried reinstall l2,reinstall patch,use updater . didnt help
does someone have any ideas?

General protection fault!

History: NConsoleWnd::GameGuardQuery <- AuthGameGuardPacket <- UNetworkHandler::Tick <- Function Name=CharacterSelect <- UGameEngine::Tick <- UpdateWorld <- MainLoop
Exception code: 0xC0000005 , Exception address: 0x5FB557C4, Minidump: File saved to: '.\CrashDumps\l2.exe_Dump_19-10-47_06.12.2017.dmp'
Title: Re: client error
Post by: smn on December 06, 2017, 10:41:46 PM
Quote from: shizofrenike on December 06, 2017, 09:12:03 PM
Having this crit error,everytime I push log in after typing my ID and psw. Didnt change anything,just tryed to login today,and this happened. after this - tried reinstall l2,reinstall patch,use updater . didnt help
does someone have any ideas?

General protection fault!

History: NConsoleWnd::GameGuardQuery <- AuthGameGuardPacket <- UNetworkHandler::Tick <- Function Name=CharacterSelect <- UGameEngine::Tick <- UpdateWorld <- MainLoop
Exception code: 0xC0000005 , Exception address: 0x5FB557C4, Minidump: File saved to: '.\CrashDumps\l2.exe_Dump_19-10-47_06.12.2017.dmp'

Did you remove the lineage2 client entirely and just use our updater to download the whole client? This error says GameGuardQuery, we don't use game guard on our files.
Title: Re: client error
Post by: shizofrenike on December 06, 2017, 11:06:27 PM
Quote from: smn on December 06, 2017, 10:41:46 PM
Quote from: shizofrenike on December 06, 2017, 09:12:03 PM
Having this crit error,everytime I push log in after typing my ID and psw. Didnt change anything,just tryed to login today,and this happened. after this - tried reinstall l2,reinstall patch,use updater . didnt help
does someone have any ideas?

General protection fault!

History: NConsoleWnd::GameGuardQuery <- AuthGameGuardPacket <- UNetworkHandler::Tick <- Function Name=CharacterSelect <- UGameEngine::Tick <- UpdateWorld <- MainLoop
Exception code: 0xC0000005 , Exception address: 0x5FB557C4, Minidump: File saved to: '.\CrashDumps\l2.exe_Dump_19-10-47_06.12.2017.dmp'

Did you remove the lineage2 client entirely and just use our updater to download the whole client? This error says GameGuardQuery, we don't use game guard on our files.

I'l try,but i didnt do anything. just got back from work,tried to run l2 and this happened. thanx for advice,will try
Title: Re: client error
Post by: smn on December 06, 2017, 11:26:49 PM
Quote from: shizofrenike on December 06, 2017, 11:06:27 PM

I'l try,but i didnt do anything. just got back from work,tried to run l2 and this happened. thanx for advice,will try

Also, please keep in mind there are some issues with the data center right now, so this might also be causing your issue.

https://forumen.rpg-club.net/index.php/topic,179505.0.html
Title: Re: client error
Post by: shizofrenike on December 07, 2017, 12:20:29 AM
Didnt help  ??? ??? ??? ???

General protection fault!

History: NConsoleWnd::GameGuardQuery <- AuthGameGuardPacket <- UNetworkHandler::Tick <- Function Name=CharacterSelect <- UGameEngine::Tick <- UpdateWorld <- MainLoop
Exception code: 0xC0000005 , Exception address: 0x5FC457C4, Minidump: File saved to: '.\CrashDumps\l2.exe_Dump_22-19-50_06.12.2017.dmp'
Title: Re: client error
Post by: smn on December 07, 2017, 12:26:50 AM
Quote from: shizofrenike on December 07, 2017, 12:20:29 AM
Didnt help  ??? ??? ??? ???

General protection fault!

History: NConsoleWnd::GameGuardQuery <- AuthGameGuardPacket <- UNetworkHandler::Tick <- Function Name=CharacterSelect <- UGameEngine::Tick <- UpdateWorld <- MainLoop
Exception code: 0xC0000005 , Exception address: 0x5FC457C4, Minidump: File saved to: '.\CrashDumps\l2.exe_Dump_22-19-50_06.12.2017.dmp'

Any anti-virus or firewall blocking l2 files?

Also try:

1. Removing system folder and running the updater (with full check on the top left corner - high five client selected), start client with l2.exe not the updater
2. Delete the following files from folder "MAPS" 26_18.unr and 26_19.unr and run L2.exe without them.
3. Submit ticket to support, perhaps the tech has a better solution to your problem
Title: Re: client error
Post by: shizofrenike on December 07, 2017, 12:40:07 AM
no antivirus or firewall at all.
tried to delete system and use updater as well.
and for those 2 files,i cant even find them. in maps there's only from 26_11 to 26_16.
yes,i filled ticket,but I was hoping that someone would help me here :)
Title: Re: client error
Post by: rapo on December 09, 2017, 07:49:36 PM
i reinstall windows and still have same problem...

General protection fault!

History: NConsoleWnd::GameGuardQuery <- AuthGameGuardPacket <- UNetworkHandler::Tick <- Function Name=CharacterSelect <- UGameEngine::Tick <- UpdateWorld <- MainLoop
Exception code: 0xC0000005 , Exception address: 0x6E9A5B0C, Minidump: File saved to: '.\CrashDumps\l2.exe_Dump_17-48-54_09.12.2017.dmp'


Title: Re: client error
Post by: rapo on December 11, 2017, 09:40:35 PM
nobody help?
Title: Re: client error
Post by: smn on December 11, 2017, 09:56:49 PM
Quote from: rapo on December 11, 2017, 09:40:35 PM
nobody help?

Submit a ticket to support http://support.rpg-club.net/?language=English
Title: Re: client error
Post by: rapo on December 11, 2017, 10:15:42 PM
check tickets...
Title: Re: client error
Post by: Zomg on December 12, 2017, 02:03:11 AM
Hi all , maybe someone can help me.
After i getting summoned or after soe or normal tp there is big change that i will get error "l2.exe not respinding". Most of the time it happens in gc territory , sometimes i cant even tp out from gc. I will get that error for 4-5 times.  Can it be becous of resolusion problems? becous running everything on 256*1140 , but when i lower it in game , it still same problem.
Did full check , downloaded new patch , download a new client , updated drivers.

Pc specs :
Processor Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz
Video Card NVIDIA GeForce GTX 1080 Ti
RAM 16 GB
Operating System Microsoft Windows 10 (build 16299), 64-bit
Title: Re: client error
Post by: smn on December 12, 2017, 11:46:16 AM
Quote from: rapo on December 11, 2017, 10:15:42 PM
check tickets...

They check within 24 hours and reply with a solution, if they don't have one right away, could take a bit more time.
Title: Re: client error
Post by: smn on December 12, 2017, 12:00:21 PM
Quote from: Zomg on December 12, 2017, 02:03:11 AM
Hi all , maybe someone can help me.
After i getting summoned or after soe or normal tp there is big change that i will get error "l2.exe not respinding". Most of the time it happens in gc territory , sometimes i cant even tp out from gc. I will get that error for 4-5 times.  Can it be becous of resolusion problems? becous running everything on 256*1140 , but when i lower it in game , it still same problem.
Did full check , downloaded new patch , download a new client , updated drivers.

Pc specs :
Processor Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz
Video Card NVIDIA GeForce GTX 1080 Ti
RAM 16 GB
Operating System Microsoft Windows 10 (build 16299), 64-bit

Delete these files 26_18.unr 26_19.unr from "maps" folder and don't re-update, just run from L2.exe
Title: Re: client error
Post by: rapo on December 18, 2017, 02:44:16 PM
Quote from: rapo on December 09, 2017, 07:49:36 PM
i reinstall windows and still have same problem...

General protection fault!

History: NConsoleWnd::GameGuardQuery <- AuthGameGuardPacket <- UNetworkHandler::Tick <- Function Name=CharacterSelect <- UGameEngine::Tick <- UpdateWorld <- MainLoop
Exception code: 0xC0000005 , Exception address: 0x6E9A5B0C, Minidump: File saved to: '.\CrashDumps\l2.exe_Dump_17-48-54_09.12.2017.dmp'




FINALLY I SOLVED THE PROBLEM!

Its only 1 way to fix it (in my opinion... i work with this problem 2 weeks)
RESET BIOS OPTIONS
Title: Re: client error
Post by: smn on December 18, 2017, 02:57:11 PM
Thanks for sharing for future reference.
Title: Re: client error
Post by: Ebri on February 02, 2018, 12:34:19 AM
Hello,
everytime I try to buy anything from shop npc, or to throw any item on the ground or to accept incoming trade from other player, the game crashes. Here is the error i get.

Assertion failed: Succeeded hr file:.\xml\xmldocument.cpp line 155
and many other stuff

Please help me, as i am not able to play because i can't buy any shots to be able to play.
Title: Re: client error
Post by: smn on February 02, 2018, 12:23:06 PM
Quote from: Ebri on February 02, 2018, 12:34:19 AM
Hello,
everytime I try to buy anything from shop npc, or to throw any item on the ground or to accept incoming trade from other player, the game crashes. Here is the error i get.

Assertion failed: Succeeded hr file:.\xml\xmldocument.cpp line 155
and many other stuff

Please help me, as i am not able to play because i can't buy any shots to be able to play.

Did you ran rpg-club updater on full check?
Title: Re: client error
Post by: Zhanshi on March 15, 2018, 07:32:09 PM
Hello. I have problems with log in too. I need port numbers to unlock them. Please give me that numbers, cause for sure it will solve my problem
Title: Re: client error
Post by: PESHKIRA on November 08, 2018, 12:28:42 AM
im sorry for posting here but i seem to be unable to find a way to start a new thread in the support section  ???

I am having an issue,that when i get to the create new character screen of the HF client(downloaded it from the site) i start loading the create character screen,i hear the narator saing - first you have to create your character (only the first sentence) and than the game (l2.exe) stops working before i have even gotten to the screen where the human is shown

i am using windows 10 (dx12) and i've downloaded dx9c,installed it and selecter use legacy something in the control panel - still no effect

please help,or help me out to start new topic tnx very much
Title: Re: client error
Post by: smn on November 08, 2018, 11:50:13 AM
Quote from: PESHKIRA on November 08, 2018, 12:28:42 AM
im sorry for posting here but i seem to be unable to find a way to start a new thread in the support section  ???

I am having an issue,that when i get to the create new character screen of the HF client(downloaded it from the site) i start loading the create character screen,i hear the narator saing - first you have to create your character (only the first sentence) and than the game (l2.exe) stops working before i have even gotten to the screen where the human is shown

i am using windows 10 (dx12) and i've downloaded dx9c,installed it and selecter use legacy something in the control panel - still no effect

please help,or help me out to start new topic tnx very much

Have you tried doing a full client update? If so, and nothing worked, please post a ticket to support. They should be able to help you.
Title: Re: client error
Post by: emil2424 on November 14, 2018, 06:15:03 PM
Hi,

(https://image.ibb.co/iO2gZf/Bez-tytu-u.png)

Some options are blocked in my L2 client. Additionally I noticed the blockade at 60 fps.
Is this a problem for me or should it be like this?
Title: Re: client error
Post by: Lineage 2 on November 14, 2018, 07:25:50 PM
Lower Detail = Block other options
Title: Re: client error
Post by: budh4 on December 11, 2018, 09:11:50 AM
Guys, could you pleas help me out with this ?
This morning I was kicked out from the server while playing, since then I can't even run my rpg updater. It shows me these messages. I also struggle browsing web pages.

I checked forum and installed .net framework 2 for windows 7 sp1, it did not help.

Thanks for any advices. I want to go farm asap :D

(//)
Title: Re: client error
Post by: Lineage 2 on December 11, 2018, 12:17:29 PM
DNS server problem
or internet disabled by firewall for rpgupdater.



Fix DNS:
Change DNS server to googleDNS
8.8.8.8
8.8.4.4
in network settings.
And use command:
ipconfig /flushdns
in cmd console.
Title: Re: client error
Post by: budh4 on December 11, 2018, 03:29:09 PM
Hey man I have done ti all and it still does not work ...
Title: Re: client error
Post by: Lineage 2 on December 11, 2018, 05:32:50 PM
If DNS fixed and didn't work. => Any software block internet for rpgupdater
If you can't recounfigure firewall...  Download and unpack patch to game root folder and use by system/l2.exe
Title: Re: client error
Post by: Troiano on October 28, 2020, 02:03:25 AM
omg
Title: Re: client error
Post by: varikle4ko on November 09, 2021, 10:13:53 AM
Hi all, when I update with the RPG-Club updater, I get a Win32/Tiggre!plock quarantine. Says it's a backdoor malware, is this going to be whitelisted?
Title: Re: client error
Post by: Sh4rkz1n on November 15, 2021, 02:40:08 PM
Sorry to ressurect such an old post, but im having a client error too

2021.11.15 08:38:55
OS : Windows7(32) 6.1 (Build: 7600)
CPU : AuthenticAMD  AMD Ryzen 3 3200G with Radeon Vega Graphics     @ 3594 MHz 1023MB RAM
Video : AMD Radeon(TM) Vega 8 Graphics (5003)
PosCode : LS1(273) 0:0:0 4/0 [714]

General protection fault!

History: UOrcMove::CalculateCRC32 <- 1.510000::0 <- UGameEngine::Init <- InitEngine
Exception code: 0xC0000005 , Exception address: 0x2034511E, Minidump: File saved to: '.\CrashDumps\l2.exe_Dump_08-38-55_15.11.2021.dmp'

I'm running with Windows 7 compatibility
Title: Re: client error
Post by: Sh4rkz1n on November 15, 2021, 03:50:55 PM
Quote from: Sh4rkz1n on November 15, 2021, 02:40:08 PM
Sorry to ressurect such an old post, but im having a client error too

2021.11.15 08:38:55
OS : Windows7(32) 6.1 (Build: 7600)
CPU : AuthenticAMD  AMD Ryzen 3 3200G with Radeon Vega Graphics     @ 3594 MHz 1023MB RAM
Video : AMD Radeon(TM) Vega 8 Graphics (5003)
PosCode : LS1(273) 0:0:0 4/0 [714]

General protection fault!

History: UOrcMove::CalculateCRC32 <- 1.510000::0 <- UGameEngine::Init <- InitEngine
Exception code: 0xC0000005 , Exception address: 0x2034511E, Minidump: File saved to: '.\CrashDumps\l2.exe_Dump_08-38-55_15.11.2021.dmp'

I'm running with Windows 7 compatibility

solved, just downloaded full l2 h5 client, THEN runned the rpg updater app
Title: Re: client error
Post by: Lineage 2 on November 16, 2021, 04:06:30 AM
Quote from: Sh4rkz1n on November 15, 2021, 03:50:55 PM
solved, just downloaded full l2 h5 client, THEN runned the rpg updater app
+
Error because no client files
Or run rpgupdater with Full Check (checkbox)