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General Category => Support => Topic started by: Lazvu on September 08, 2016, 12:18:27 PM

Title: critical error
Post by: Lazvu on September 08, 2016, 12:18:27 PM
i get critical error everytime when i enter l2 .... and cannot login, solve this problem please !
Title: Re: critical error
Post by: BaKu on September 08, 2016, 12:26:31 PM
Update your game client
Title: Re: critical error
Post by: smn on September 08, 2016, 04:28:28 PM
Quote from: BaKu on September 08, 2016, 12:26:31 PM
Update your game client

If it doesn't work, let me know
Title: Re: critical error
Post by: Belvant on March 25, 2017, 08:20:34 AM
I am having the same issue.

Everytime that i try to login and the screen goes to Select Character the game Crashes my PC stops and a BSOD appears.

My specs:
Intel I5 4670 - 1150 3.14 Ghz
GeForce GTX 780 3Gb
16 GB Ram Hyper X
MSI Z-87 PLUS (MotherBoard)
Windows 7 Ultimate Sp1

My version of the files it's the last ones from the updates. I already delete the game files and downloaded everything again, same result.

Any ideas?

Thanks.
Title: Re: critical error
Post by: smn on March 25, 2017, 06:44:57 PM
Quote from: Belvant on March 25, 2017, 08:20:34 AM
I am having the same issue.

Everytime that i try to login and the screen goes to Select Character the game Crashes my PC stops and a BSOD appears.

My specs:
Intel I5 4670 - 1150 3.14 Ghz
GeForce GTX 780 3Gb
16 GB Ram Hyper X
MSI Z-87 PLUS (MotherBoard)
Windows 7 Ultimate Sp1

My version of the files it's the last ones from the updates. I already delete the game files and downloaded everything again, same result.

Any ideas?

Thanks.

Does it give you any error message? If so post it here please.
Title: Re: critical error
Post by: eroticcakes1 on November 05, 2017, 12:07:41 AM
I just registered, downloaded the client and logged in the game.
1 min after i login, i get an error saying  "Cheat or RAM error or virtual machine detected".
I don't have any of those!
Title: Re: critical error
Post by: eroticcakes1 on November 05, 2017, 03:19:05 PM
Quote from: eroticcakes1 on November 05, 2017, 12:07:41 AM
I just registered, downloaded the client and logged in the game.
1 min after i login, i get an error saying  "Cheat or RAM error or virtual machine detected".
I don't have any of those!

The problem was, windows 10 hyper-v feature is not allowed under this server.
Title: Re: critical error
Post by: mmatys on November 22, 2017, 03:55:00 PM
Same problem on winXP, any solution?
Title: Re: critical error
Post by: smn on November 22, 2017, 04:06:03 PM
Quote from: mmatys on November 22, 2017, 03:55:00 PM
Same problem on winXP, any solution?

What problem is that? Attach a screenshot or tell me the exact error.
Title: Re: critical error
Post by: mmatys on November 22, 2017, 04:09:21 PM
Cheat or RAM error or virtual machine detected

after login
Title: Re: critical error
Post by: smn on November 22, 2017, 04:17:21 PM
Quote from: mmatys on November 22, 2017, 04:09:21 PM
Cheat or RAM error or virtual machine detected

after login

1. Hyper-V deactivated;
2. Turn off Kaspersky/Avast. Let me know if it works.
Title: Re: critical error
Post by: mmatys on November 22, 2017, 04:26:04 PM
Same error
Title: Re: critical error
Post by: smn on November 22, 2017, 04:35:26 PM
Quote from: mmatys on November 22, 2017, 04:26:04 PM
Same error

Please submit ticket to support via this link http://support.rpg-club.net/?language=English

I will let the technical team know and look at your problem.
Title: Re: critical error
Post by: Amusei on November 22, 2017, 10:40:26 PM
Hello. I get the same "Cheat or RAM error or virtual machine detected" error whenever I login.
I just did everything - clean windows10, clean L2H5 client from RPG-club website, check files, deleted system folder, again check files, then I did a full check. Nothing helps. Hyper-V is deactivated. I already submitted a ticker, still no solution... Ticket number: 77842. :(
Title: Re: critical error
Post by: smn on November 22, 2017, 10:45:10 PM
Quote from: Amusei on November 22, 2017, 10:40:26 PM
Hello. I get the same "Cheat or RAM error or virtual machine detected" error whenever I login.
I just did everything - clean windows10, clean L2H5 client from RPG-club website, check files, deleted system folder, again check files, then I did a full check. Nothing helps. Hyper-V is deactivated. I already submitted a ticker, still no solution... Ticket number: 77842. :(

Wait for reply on ticket. Meanwhile try switching off anti-virus
Title: Re: critical error
Post by: Amusei on November 23, 2017, 07:37:57 PM
Quote from: smn on November 22, 2017, 10:45:10 PM
Quote from: Amusei on November 22, 2017, 10:40:26 PM
Hello. I get the same "Cheat or RAM error or virtual machine detected" error whenever I login.
I just did everything - clean windows10, clean L2H5 client from RPG-club website, check files, deleted system folder, again check files, then I did a full check. Nothing helps. Hyper-V is deactivated. I already submitted a ticker, still no solution... Ticket number: 77842. :(

Wait for reply on ticket. Meanwhile try switching off anti-virus

Firewall and anti-virus is turned off, still the same error... :(
Title: Re: critical error
Post by: smn on November 23, 2017, 08:18:55 PM
Quote from: Amusei on November 23, 2017, 07:37:57 PM
Firewall and anti-virus is turned off, still the same error... :(

Did you submit a ticket?
Title: Re: critical error
Post by: shizofrenike on December 06, 2017, 09:12:36 PM
Having this crit error,everytime I push log in after typing my ID and psw. Didnt change anything,just tryed to login today,and this happened. after this - tried reinstall l2,reinstall patch,use updater . didnt help
does anyone have any ideas how to fix it? thanx


General protection fault!

History: NConsoleWnd::GameGuardQuery <- AuthGameGuardPacket <- UNetworkHandler::Tick <- Function Name=CharacterSelect <- UGameEngine::Tick <- UpdateWorld <- MainLoop
Exception code: 0xC0000005 , Exception address: 0x5FB557C4, Minidump: File saved to: '.\CrashDumps\l2.exe_Dump_19-10-47_06.12.2017.dmp'
Title: Re: critical error
Post by: Ebri on February 02, 2018, 12:54:46 AM
This is what i get: when i try to throw any item on ground, buy from store npc, trade with other player


2018.2.1 22:53:46
OS : No OS
CPU : GenuineIntel        Intel(R) Core(TM) i7-3612QM CPU @ 2.10GHz @ 2097 MHz 4095MB RAM
Video : NVIDIA GeForce GT 640M (9077)
PosCode : LS1(273) -80800:149851:-3044 8/1 [841540768839351983]

Assertion failed: SUCCEEDED( hr ) [File:.\XML\XMLDocument.cpp] [Line: 155]

History: XMLDocument::Init <- XMLDocument::XMLDocument <- XMLManager::LoadDocument <- XMLManager::LoadSchema <- NWndUtil::GetComplexTypeFromSchema <- NCPropertyController::SetProperty <- UPropertyControllerHandle::execSetProperty <- UObject::ProcessEvent <- (SceneEditorDrawerWnd Transient.SceneEditorDrawerWnd, Function Interface.SceneEditorDrawerWnd.OnLoad) <- NCFrameWnd::OnXMLLoad <- XMLDataManager::DispatchLOADMSGInWindowMap <- XMLDataManager::CreateWindowsOnCondition <- XMLUIManager::CreateWindowByUIScript <- XMLUIManager::ExecuteUIEvent <- ID:1710, param: <- UUIEventManager::execExecuteEvent <- UObject::ProcessEvent <- (DialogBox Transient.DialogBox, Function Interface.DialogBox.OnClickButton) <- NCButton::OnClickButton <- NCButton::OnLButtonUp <- NCVirtualWndMain::PassToFocusedWindow <- NCVirtualWndMain::DispatchWndMsg <- NConsoleWnd::DispatchWndMsg <- NConsoleWnd::MasterConsoleEventProcess <- UEngine::InputEvent <- UWindowsViewport::CauseInputEvent <- UWindowsViewport::UpdateInput <- UViewport::ReadInput <- APlayerController::Tick <- ALineagePlayerController::Tick <- TickAllActors <- ULevel::Tick <- (NetMode=0) <- UMasterLevel::Tick <- TickLevel <- UGameEngine::Tick <- UpdateWorld <- MainLoop
Exception code: 0xE06D7363 , Exception address: 0x750008B2, Minidump: File saved to: '.\CrashDumps\l2.exe_Dump_22-53-45_01.02.2018.dmp'
Title: Re: critical error
Post by: Lineage 2 on September 02, 2020, 10:59:24 PM
OS : Windows7(32) 6.1 (Build: 7601)

CPU : AuthenticAMD AMD Athlon™ 64 X2 Dual Core Processor 5000+ @ 2600 MHz 2047MB RAM

Video : NVIDIA GeForce 9600 GSO (Microsoft Corporation - WDDM v1.1) (8593)

PosCode : LS1(273) 83526:148541:-3400 2/1
Title: Re: critical error
Post by: Troiano on October 28, 2020, 02:02:17 AM
omg