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General Category => Support => Topic started by: ApacheTomcat on January 12, 2016, 06:17:08 PM

Title: problem with Clan Hall
Post by: ApacheTomcat on January 12, 2016, 06:17:08 PM
for one more time we have problem with clan halls in federation.

we lost our clanhall 15 days ago.
I make ticket for this and wait from gm's fix this problem

Today i see our clanhall in actionner

need to make something other ?

maybe server need restart to fix it ?
Title: Re: problem with Clan Hall
Post by: Poissie on January 13, 2016, 12:57:52 AM
Ticket is enough.
Title: Re: problem with Clan Hall
Post by: ApacheTomcat on January 13, 2016, 01:33:40 AM
Tracking ID:   3EV-NBE-JRAU (Ticket number: 54958)
Ticket status:   Resolved [Open ticket]
Created on:   2015-12-29 13:25:08


CH in actioneer - 140h remaining
Title: Re: problem with Clan Hall
Post by: Poissie on January 13, 2016, 02:31:06 AM
Make a new one probably and explain it properly
Title: Re: problem with Clan Hall
Post by: ApacheTomcat on January 13, 2016, 03:14:14 PM
Quote from: Poissie on January 13, 2016, 02:31:06 AM
Make a new one probably and explain it properly

Success: Ticket submitted

Your ticket has been successfully submitted! Ticket ID: RGN-Q69-QY8N
Title: Re: problem with Clan Hall
Post by: Poissie on January 13, 2016, 03:20:17 PM
But how did you lose it ? Are you sure you had money in ?
Title: Re: problem with Clan Hall
Post by: ApacheTomcat on January 13, 2016, 03:35:52 PM
time to time server confused and some clan lost CH
after some days (8-10) and after restart problem fix it auto
this happened 4-5 times the last year


Title: Re: problem with Clan Hall
Post by: ApacheTomcat on January 17, 2016, 03:15:13 PM
CLANHALL in actioneer > 86 hours remaining
and have bidders


if you can fix it at least remove it from actioneer

Title: Re: problem with Clan Hall
Post by: ApacheTomcat on January 18, 2016, 08:26:28 PM
53 hours remaining

remove it from actioneer     ???
Title: Re: problem with Clan Hall
Post by: ApacheTomcat on January 19, 2016, 04:42:31 PM
CH restarting in actioneer yesterday afternoon  but now is again here and have again bidder   :(


156h remaining

Title: Re: problem with Clan Hall
Post by: ApacheTomcat on January 25, 2016, 05:03:25 PM
clanhall  again   in actioneer
again have bidder

80 hours remaining
Title: Re: problem with Clan Hall
Post by: ApacheTomcat on January 26, 2016, 12:57:09 PM
new  ticket  added
Title: Re: problem with Clan Hall
Post by: smn on January 27, 2016, 12:52:37 PM
I forwarded this to the main admin, but he is currently away. All your tickets have been forwarded to him, so you just have to wait to get an answer.
Title: Re: problem with Clan Hall
Post by: ApacheTomcat on January 27, 2016, 01:00:03 PM
Quote from: smn on January 27, 2016, 12:52:37 PM
I forwarded this to the main admin, but he is currently away. All your tickets have been forwarded to him,
so you just have to wait to get an answer.

First ticket for this problem was 40 days ago.
nowCH is in actioneer and finish in 47h

remove it from actioneer and then fix the problem


tnx for your help and your answer
Title: Re: problem with Clan Hall
Post by: ApacheTomcat on February 01, 2016, 12:51:31 AM
again CH in actioneer - 50h remaining
Title: Re: problem with Clan Hall
Post by: ApacheTomcat on February 01, 2016, 01:07:44 PM
39h remaining  ??? ??? ???
Title: Re: problem with Clan Hall
Post by: ApacheTomcat on February 01, 2016, 11:56:37 PM
28h

it's rly crazy !!!


no GM's on this server ?
Title: Re: problem with Clan Hall
Post by: ApacheTomcat on February 10, 2016, 01:09:45 PM
new  ticket  added  and  waiting  for  infos