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General Category => Support => Topic started by: xspidercerdo on January 14, 2015, 08:57:55 PM

Title: Problemes with account recovery
Post by: xspidercerdo on January 14, 2015, 08:57:55 PM
Well, my problem is I forget my password after long without playing, and now I want to play again, I'll recover password option, tells me there is an error try later, the mail and the account are fully well written, I cant understand the problem, if some GM can contact me, I would be quite grateful :'( :'( :'(
Title: Re: Problemes with account recovery
Post by: JoscelinVerreuil on January 14, 2015, 11:09:23 PM
Send me on pm ur login or character name if u have any and on which server is it created. I will have a look, unused accounts are under automatic ban. If it is u can unban it for free by contacting support.

No matter whats wrong after seeing it i will be able to tell u more about it.

Or u can always contact support straight away and explain the problem, it doesnt rly matter i can answer u in support too, so its up to u.